The Archive

Musings on AI, software, career, and learning.

Emerging UX Patterns for Generative AI Apps & Copilots

LLM-powered applications, particularly those with chat interfaces, appear to have significant problems with user churn. For a multitude of reasons, including not understanding how to use the app, getting bad or unreliable results, or simply finding using the app too tedious to use, users often abandon these tools nearly as quickly as they came. Knowledge workers are tired of juggling multiple apps, and are looking for ways to pare down their tool stack to the bare minimum needed to get their work done.

From BERT to GPT-4: An NLP Engineer's Perspective

Charlene Chambliss is a senior software engineer at Aquarium Learning, where she's working on tooling to help ML teams improve their model performance by improving their data. In addition to being an incredible engineer with an inspiring backstory, Charlene previously worked on NLP applications at Primer.AI. In this blog post, we interview Charlene about her experiences working with older models like BERT, and the perspective this gives her on the more recent wave of generative, RLHF-based LLMs (e.g. GPT-4 and LLaMA).